I’ve been using TELUS TV for over a year now so I figured it’s worth reviewing as Canada’s #2 phone company gets ready to launch their HD service later this year.

The Free Trial
In early 2006, I had the fortune of being selected to participate in the free trial for TELUS TV (TTV). After being selected, a technician completed the installation within an hour because it only involved the installation of some additional hardware (two digital boxes, network switch, ethernet cabling) and some configuration in addition to my Linksys WRT54G and TELUS issued D-Link ADSL modem.

Initially, my TTV experience was average; It wasn’t much different from Shaw’s digital service. Picture quality, channel lineup, and the channel guide were very similar to Shaw Digital. However, being a free trial service I didn’t expect much in terms of reliability . That said, during the trial the picture would often be pixelated and freeze almost daily. The only solution was to reboot the digital box by unplugging the power. More about this in the Reliability section.

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